Front Desk and Admin Officer
Job Title
Front Desk and Admin Officer
Report To
Admin Manager / Chief Operating Officer (COO)
Job Summary
To support the Administration department in carrying out Front Desk, Administration and Facility Management activities of InfraCredit
Background
To support the Administration department in carrying out Front Desk, Administration and Facility Management activities of InfraCredit.
Job Responsibilities
Front Desk:
- Manage the office front desk, receiving & managing all visitors to the premises.
- Answer inquiries and provide information to all callers, customers, visitors, general public and other interested parties regarding InfraCredit activities, including directing calls appropriately.
- Maintain required logs, visitors and correspondence registers to record all pertinent information related to inflow to and outflow from the Company.
- Receive, manage and file all incoming and outgoing official correspondence and documents, including packages anddeliveries.
- Keep front desk tidy and presentable with all necessary material(pens, forms, paper etc.).
Admin:
- Provide support to the Origination and Structuring (O&S) team in scheduling of meetings, and booking meeting rooms, refreshments , and equipment where necessary.
- Track inventory of marketing materials used by staff from time to time.
- Arrange travel, flight bookings, hotels, restaurants, taxis (researching best available options prior to confirming), etc. including running reports.
- Assist in organizing & coordinating signing events for the Origination and Structuring team with the possibility of travel to assist with off-site events.
- Provide support in handling Visa applications for staff and visitors.
- Assist to supervise scheduled or routine facility management in the company (i.e. preventive and corrective facility related maintenance).
- Assist with resolving facility management-related issues.
- Assist with space management (i.e. workspace relocation, allocation and reorganization) in compliance with HSE regulations.
- Assist with the coordination and maintenance of facility-related utilities/matters (i.e. parking, waste disposal, power, building security, water, etc.).
Skills
- Graduate degree qualification.
- Strong organisational skills and the ability to manage time effectively in a fast-paced environment.
- Minimum 3 years’ work experience (experience with facilities management company is an added advantage).
- Good communication skills, with an ability to engage effectively with clients, internal peers, inside/outside counsel etc.
- Strong alignment with InfraCredit’s core values – Integrity, Passion, Innovation and Collaboration.
- Customer service orientation.
- Proficient use of MS Office Suite, including Word, Excel, Power Point, etc.
- Detail-oriented, able to oversee third party support staff and proactively identify/remedy admin/facility/logistics challenges.